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The welfare, development and engagement of our employees are central to developing a strong culture, with employee capability and motivation acknowledged as being central to the delivery of Paragon’s strategy.


Engagement levels are monitored through employee surveys. The most recent survey returned a response rate of 85% and an overall engagement score of 85% which compares favourably to the average of 82% in the financial services sector.

Living Wage employer

Remuneration packages across the business are compliant with the UK’s national minimum wage rates. In addition, Paragon is an accredited employer with the Living Wage Foundation and first met this standard in June 2016. The independent Living Wage Foundation sets an hourly rate calculated according to the cost of living in the UK which is updated annually. This is a higher rate than the government’s National Living Wage. We support the Living Wage Foundation’s principle of a living wage being good for business, good for the individual and good for society and this is an important part of the Group’s values and people strategy.

Flexible working

Flexible working is actively encouraged across all areas, to promote a work-life balance for individuals and to make sure that Paragon retains the skills and experience of its people.

We monitor working practices to ensure that we comply with the Working Time Regulations to make sure no one is forced to work more than a 48 hour week over an average 17 week period. This includes the monitoring of any second jobs.

When responding to changes in our business, we always seek to minimise the requirement for compulsory redundancy, retraining and redeploying employees wherever possible.

Paragon Banking Group PLC.  Registered in England number 2336032.  Registered office 51 Homer Road, Solihull, West Midlands  B91 3QJ.