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Head of Sales


Head of Sales

  • Cardiff

Business Area: TBMC

Brief description

An exciting opportunity for a sale’s driven leader. This person will be self-motivated with an energetic and enthusiastic approach to sales and have strong leadership skills. This full-time position is being created to grow the business and brings opportunity to build a successful team in an already well-established business.

Purpose of the role

Create and deliver an effective sales strategy for TBMC and Buy to Let Direct. Responsible for planning and executing sales initiatives to meet pre-determined targets and increase market share and revenue. A critical role in the growth of the company, specifically in the B to C marketplace.

Duties and responsibilities

  • Create and implement the company’s sales strategy and monitoring effectiveness in conjunction with the MD and Head of Marketing & Business Development.
  • Manage, develop and motivate the sales team to maximise sales opportunities and deliver exceptional service to all our Customers
  • Undertake 1:1’sand appraisals setting individual development plans and performance goals. Implementing best practice in sales techniques throughout the Team
  • Continually review sales techniques to drive increased sales and business growth
  • Attend industry events and conferences when needed to generate new business leads and promote TBMC as a mortgage partner
  • Monthly reporting on sales performance against budget and reporting on variances.
  • Presenting sales results to the board on a quarterly and annual basis
  • Working closely with the Head of Business support to keep up to date with the sales activities of competitors and utilising ideas where appropriate
  • Provide a non-advised sales service to landlord customers, offering guidance and information on Buy-to-let mortgage options
  • Drive own pipeline of direct customer sales


  • Experience of managing a Sales Team/department Ability to motivate staff to drive business performance via increased sales
  • Excellent written and verbal communication skills
  • Works productively in a high-pressure environment
  • Produces new ideas, approaches or insights
  • Focuses on customer needs and satisfaction
  • Formulating strategies and concepts
  • Develop and maintain business growth by ensuring sales targets are continually reviewed and managed to maximise sales opportunities
  • Establishes good relationships with customers and staff

Qualifications and experience

Strong background and experience of working in Mortgage Sales. Must hold CEMAP or equivalent qualification. Grade C or above GCSE (or equivalent) in English and Mathematics is essential. Previous experience in a Management role is also required.

Working hours

37.5 hours per week, Monday to Thursday, 9am to 5.30pm (one hour for lunch). Fridays 9am to 5pm (Half hour for lunch).


Relevant training will be provided

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Paragon Banking Group PLC.  Registered in England number 2336032.  Registered office 51 Homer Road, Solihull, West Midlands  B91 3QJ.