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PMO (Project Management Office) Manager


PMO (Project Management Office) Manager

  • Homer Road, Solihull

Business Area: Change Management

Brief description

This is an exciting opportunity to join a growing change team reporting to the Head of Business Change. A ‘hands-on’ PMO Manager role leading the PMO team, supporting the planning on delivery of the change portfolio across the group working with the Head of Business Change and IT Director. Based at our Solihull office, you will be responsible for the assurance of all programmes and projects within the Group portfolio. Other areas of responsibility include PMO governance, standards and processes. You will be responsible for leading the PMO and developing it as a Centre of Excellence With previous experience in a similar role, the ideal candidate is looking to join a growing company at an exciting time.

Purpose of the role

As the Portfolio Management Office Manager, you will be responsible for oversight and coordination and successful delivery of programmes and projects across the organisation.

Duties and responsibilities

  • Lead the demand management and approvals process including governance in line with Group priorities
  • Active management of Group Change Portfolio including cross project dependencies
  • Management of Change requests ensuring compliance with approval process
  • Provide project and programme reporting
  • Develop and maintain Group Change Roadmaps
  • Provide quality assurance of inflight projects and programmes
  • Change and IT resource planning and maintenance across the portfolio Co-ordinate and facilitate lessons learned compiling key themes and defining changes required
  • Maintain consistency of delivery and compliance to the change framework
  • Mentor and Coach change managers, IT delivery managers and other areas who deliver projects ensuring standards and compliance are met
  • Track Risks and Issues to ensure appropriate management and mitigations
  • Provision of leadership, management supervision, strategic direction and overall accountability of PMO operations and team members including dotted-line roles
  • Secretariat / chair portfolio and programme level governance bodies ensuring effective delivery of all inputs and outputs are completed including follow-up
  • Portfolio financial tracking and reporting


  • Broad PPM process and system knowledge including portfolio analysis and insight and knowledge of project delivery within technical and business environment
  • Ability to build relationships and influence multiple stakeholders at all levels of seniority whilst driving compliance
  • Pro-active and tenacious nature to unblock issues and ensure progress with excellent problem-solving skills and ability to coach others
  • Credibility and the ability to inspire confidence and trust of peers, staff, and partners
  • Able to work on own initiative and make informed decisions based on the information available
  • Line management experience

Qualifications and experience

You will have experience of working within a PMO function in a Senior position, supported with a PRINCE2 or APM qualification. Awareness of Waterfall and Agile methodologies / lean six sigma would also be preferred.

Working hours

37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch).


Relevant training will be provided.

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Paragon Banking Group PLC.  Registered in England number 2336032.  Registered office 51 Homer Road, Solihull, West Midlands  B91 3QJ.