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Property Management Officer

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Property Management Officer

  • Homer Road, Solihull

Business Area: First Mortgage Servicing


Brief description

We’re looking for someone with excellent organisation and communication skills who would like the opportunity to join our First Mortgage Servicing team. If you also have previous experience in property management this role could be perfect for you!

Purpose of the role

To effectively manage properties on behalf of the appointed LPA receiver of rent in order to minimise losses.

Duties & responsibilities
Skills
  • Ensure the correct property strategy is recommended through the careful and detailed analysis of valuations, rental value, actual and anticipated costs, tenant / property profiles and relevant mortgage account data
  • Manage your own caseload, ensuring service level agreements, KPIs and the receiver’s objectives are achieved
  • Proactively manage caseload costs through the monitoring and control of property / tenant related expenditure
  • Proactively monitor tenant arrears and sales and lettings activity
  • Identify and assist with the development and delivery of processes, procedures and training
  • Act as a referral point for queries received by the team
  • Assist with ensuring the necessary quality controls exist within the team and service standards are adhered to
  • Be capable of organising, prioritising and completing tasks within set timeframes
  • Excellent written and verbal communication skills
  • Ability to make rational judgements from available information and analysis
  • Ability to challenge business policies, processes and procedures in a constructive and effective manner
  • Computer literate with good knowledge Microsoft Office applications

Qualifications and experience

Grade C or above GCSE (or equivalent) in English and Mathematics. Previous experience in the Receivership of Rent process is essential.

Working hours

37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch).

Training

Relevant training will be provided.

Paragon Banking Group PLC.  Registered in England number 2336032.  Registered office 51 Homer Road, Solihull, West Midlands  B91 3QJ.


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