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Senior Compliance Officer


Senior Compliance Officer

  • Homer Road, Solihull

Business Area:Group Risk and Compliance

Brief description

If you have experience in a compliance policy or governance role, or if you have experience in an advisory role and would like to expand your compliance horizons, this role provides a great opportunity to deliver support the Head of Compliance (Advisory, Policy & Governance) in relation to regulatory risk and compliance activity.

Purpose of the role

The role is to provide support in relation to management of regulatory risk and compliance activity within the Paragon Group, including especially Paragon Bank (including outsource, or third party, providers). This particular role is within the Policy & Governance team, however the role holder must be able and willing to support the Compliance Department’s other disciplines, Monitoring and Advisory, as required. There may be the possibility of people management with the role.

Duties & responsibilities
  • Assist with the management of the Policy and Governance framework, including review and challenge of relevant documents
  • Delivery of timely updates to the business in respect of regulatory developments, including action tracking.
  • Where relevant, co-ordinate internally responses to consultation papers
  • Provide support to the head of department with regard to the management of regulatory permissions, standing data and Senior Managers and approved persons applications and records.
  • Generate and maintain records of regulatory contacts, as required
  • Keep up-to-date with changes to regulatory requirements or implementation of new legislation and codes of practice and determine whether any further monitoring activity is required by the business.
  • Assist in managing relevant Committee reporting in relation to regulatory change, risk and compliance matters, as well as highlighting priorities and current progress.
  • Get involved in ad-hoc projects involving the wider Risk team where necessary,
  • Develop a constructive and collaborative relationship with business areas
  • Act with integrity and protect any sensitive information
  • Travel to other sites and completion of activities across shifts is a pre-requisite of the role
  • Demonstrate an understanding of the regulatory framework in which we operate and its regulatory requirements and expectations with regard to business lines, including mortgages, consumer credit and savings
  • Be confident and able to analyse and present complex information with internal and external customers
  • Be able to assimilate and utilise new information, processes and training
  • Excellent written and verbal communication skills and be competent to present in meetings
  • Show a commitment to deliver and maintain high standards of customer satisfaction
  • Able to adapt to change quickly and influence/encourage others
  • Prioritise tasks to ensure delivery meets critical deadlines

Qualifications and experience

Relevant experience in financial services industry compliance, ideally in an advisory or policy specific role is required. Previous, demonstrable management or team leader experience is desirable, as is CeMAP or equivalent is desirable (or a willingness to acquire within the first 12 months).

Working hours

37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch). A flexible approach to working hours is required to meet business needs.


Relevant training will be provided.

Paragon Banking Group PLC.  Registered in England number 2336032.  Registered office 51 Homer Road, Solihull, West Midlands  B91 3QJ.

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