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Senior Facilities Manager – 12-month contract


Senior Facilities Manager – 12-month contract

  • Homer Road, Solihull

Business Area: Group Services

Brief description

If you are an experience Facilities Manager available and looking for a 12-month contract, covering maternity, in an established team then we want to hear from you.

Purpose of the role

The role of the Senior Facilities Manager is to manage the Property Team within Group Services ensuring all Group property sites are managed to a high standard at all times. To be aware of company strategy and objectives and business plan as necessary.

Duties & responsibilities
  • Manage all property occupied by the Group and ensure sites are maintained and adhere to all relevant regulations at all times.
  • Manage refurbishments and building projects as required, working with Contractors and Consultants where necessary.
  • Ensure property budgets are set and managed working alongside Supplier Management Team and Finance. Ensure mandates are up to date and authorised.
  • Ensure physical security closely managed and any issues are quickly identified to ensure we adhere to ISO27001 at all times.
  • Work with the Health & Safety Manager to ensure all aspects of Health & Safety are closely managed within Group properties and the Property Team are fully trained as required and receive updates on health and safety matters relevant to their role.
  • Ensure all property related procurement, contracts and suppliers are managed as per agreed procedures.
  • Ensure all equipment and software used within your teams such as laptops, phones, walkie talkie radios, Building Management System are all adequate to do the job and staff are fully trained.
  • Ensure Service Desk tickets are managed, updates regularly communicated and complaints avoided.
  • Ensure all policies and procedures are up to date and the Property Team is fully aware of changes made at all times to avoid errors and complaints.
  • Ensure the GS Groupwide and Departmental Business Continuity plans are up to date at all times.
  • Liaise with all GS&S Management, business areas and support areas across the Group to ensure good working relationship and open communication at all times.
  • Carry out monthly 121 reviews and annual appraisals of all your direct reports.
  • Carry out an annual review of training for your teams and make suitable recommendations to ensure staff remain trained and maintain/increase their skills and knowledge.
  • Manage your objectives to ensure deadlines met. Set objectives for the Property Team.
  • Ensure all SLA’s are met, measurements in place, monthly report and stats provided.
  • Organise/attend meetings as required and ensure these are productive and recorded via a Tracker.
  • A member of Property Steering Group who meet quarterly.
  • Minimum qualification - BIFM Level 4 in Facilities Management
  • Member of BIFM or similar body ie., RICS
  • Proven experience in a similar role for a minimum of 5 years
  • Excellent customer services skills
  • Proven ability to communicate in verbal and written form at all levels
  • Able to demonstrate excellent organisational skills to deliver tasks in an efficient, accurate and timely manner
  • Excellent time management skills
  • IT literate
  • Able to demonstrate excellent project management skills in various aspects of Facilities Management
  • Ability to give constructive feedback to all levels of staff
  • Flexible approach to work

Qualifications and experience

Must hold a minimum qualification of BIFM Level 4 in Facilities Management. Must also be a member of BIRM or similar, such as RICS.

Working hours

37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch).


Relevant training will be provided.

Paragon Banking Group PLC.  Registered in England number 2336032.  Registered office 51 Homer Road, Solihull, West Midlands  B91 3QJ.

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