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An award-winning ISA provider

At Paragon Bank, we are continuously reviewing our products in order to ensure we meet our customers’ needs. Over the course of the last year, we’ve reviewed our ISAs to ensure they do just that. As part of this, we’ve expanded our product range, introduced a range of unique features and broadened the access channels available to our customers to manage their ISAs.


The Flexible ISA and ISA Wallet features

At the start of the year, we launched Wallet and Flexible features across our range of Cash ISAs, allowing more flexibility to help customers maximise their tax-free savings.

The ISA Wallet is a feature that allows savers to spread their £20,000 annual ISA allowance across multiple Cash ISAs including our fixed rate, easy access and notice products. This means that customers can split their allowance across multiple products within the same tax year. Most other saving providers limit savers to opening a single Cash ISA per tax year and require an ISA transfer to be completed should customers want to move their money to a new product.

The Flexible ISA feature has also been designed with ease and convenience in mind, allowing customers to replace funds withdrawn from their ISAs without it impacting their tax-free entitlement. Most other providers do not offer this option and require any money withdrawn from an ISA to still be counted towards the yearly allowance; this means the funds cannot be replaced if customers have already reached their maximum allowance before making a withdrawal.

Flexible ISA and ISA Wallet

Helping savers shape their future with the Lifetime ISA

Last November, we also became one of only a few financial providers in the UK to offer a cash Lifetime ISA, allowing people to save for their first home or retirement whilst receiving a 25% government subsidiary.

The LISA is available to anyone aged between 18 and 39 years old and allows people to save for either their first house purchase or towards their retirement, whilst receiving a 25% government bonus on the money they invest.

Customers can deposit up to £4,000 of their yearly ISA allowance into the Lifetime ISA and thanks to the ISA Wallet feature, they are also free to split their allowance between the LISA and the other products in our portfolio.

A wider range of access channels for fixed-rate customers

Whilst many of our customers choose to manage accounts online, we also understand that digital access isn’t the preferred solution for all of our customers.

Whilst online operation is available across all our accounts, we’ve focused on expanding the range of channels we offer in order to provide flexibility. We spotted the postal channel as an underserved niche. To meet this need, in July 2019 we launched postal access across our range of fixed rate ISAs.

An award-winning product range

As a result of our innovation, Paragon Bank recently won ‘ISA Provider of the Year’ at the prestigious Money Age Awards 2020.

The Money Age Awards honour the banks, building societies, savings and investment providers, mortgage companies and personal finance specialists that have proved themselves ahead of the game in the field of consumer finance with their product provision, innovation, focus on value and customer service.