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Health and safety


Continual improvement

We strive towards continual improvement of health, safety and welfare in the working environment for all employees and we have a published health and safety policy which sets out objectives regarding the health and safety of employees, contractors and visitors, and its application throughout the business.

Safety awareness, positive attitudes and continual improvement in safety performance require the commitment and the active involvement of all managers, employees, regular contractors and visitors at all sites.

Over the last year, our health and safety culture has been further developed. Employees have received external training as well as the entire workforce completing online training modules covering fire safety and general health and safety awareness. All new employees complete a programme of health, safety and environmental induction, including online training and assessment modules. Additional job specific safety training is delivered as required.

Health and safety reporting

All incidents, regardless of severity are reported internally and attributed to either the work activity or the building environment, providing a clear focus when determining any corrective actions. The appropriate level of investigation, based on the incident or injury is then progressed through to closure.

The structure of the Occupational Health and Safety Management System (‘OHSMS’) is kept under review and revised as appropriate. Key elements of the OHSMS include:

  • health and safety policy
  • register of health and safety legislation relevant to the Group’s business activities
  • regular internal and external audits
  • regular health and safety management meetings which monitor and revise the Group’s current performance, objectives and targets

Health and safety incidents are classified as operational risk incidents for the purposes of the Paragon’s risk management system and monitored through the Risk and Compliance function and the Operational Risk and Compliance Committee (‘ORCC’). Our principal source of health and safety related risk is in the vehicle maintenance operations of Specialist Fleet Services (‘SFS’). SFS have been accredited to the British Standard 18001:2007, ‘Occupational Health and Safety Management Systems’ (‘BS 18001’) and continue to maintain a high standard of compliance with all legislation associated with their industry. The unit has a dedicated health and safety manager who will investigate any incidents within Paragon’s overall management structure.

For Paragon’s other, office based, operating units, accreditation of the OHSMS is being obtained under BS 18001. To date, accreditation covers Paragon’s principal operating sites and it is expected to extend to all of the other current sites by the end of 2018.

Health and safety performance

Health and safety performance continues to be good with the number of accidents and incidents remaining at a low level. During the financial year ended 30 September 2018 there were no prosecutions or any enforcement action from visits by the authorities for non-compliance in respect of health and safety matters. In May 2018 there was one lost time incident reported under the Reporting of Incidents, Disease and Dangerous Occurrences Regulations 2013 (‘RIDDOR’). This was the Group’s first notification since August 2017 and the only such incident in the period.

Our objectives for the next period are to transition to the new ISO 45001 standard which was released in May 2018 and to ensure health and safety practise is maintained and updated in line with current legislation and regulations

Paragon Banking Group PLC.  Registered in England number 2336032.  Registered office 51 Homer Road, Solihull, West Midlands  B91 3QJ.