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Employee engagement

We want to keep employees informed and engaged in the progress of the business and we foster a range of initiatives to encourage and deepen involvement.


employee engagement1

+29 employee NPS1

Industry norm +24


employees participate in an active Sharesave scheme

People Forum

Employee representatives from each area of the business attend the People Forum. It facilitates communication and dissemination of information throughout the Group and provides a means by which our employees can be consulted and provide feedback on matters affecting them.

The People Forum is designated as the primary channel through which the Board receives information on the views of the workforce and Non-Executive Directors regularly attend People Forum meetings to discuss certain topics.

People Forum outcomes

People Forum outcomes

Consultation with the People Forum has resulted in a number of improvements to employee benefits.

  • enhanced maternity and paternity benefits
  • increase to the minimum annual holiday allowance
  • additional holiday on Christmas Eve and New Year’s Eve

88% of employees believe the People Forum works effectively, according to our 2023 Employee Survey.

Employee surveys

Regular employee surveys give us the opportunity to gather employee opinion on a wide range of topics, from the effectiveness of our leaders and our approach to customers to the success of our employee communication and development initiatives.

Online survey
Employee briefing

Company news and updates

All employees receive regular information on the performance and plans of the company, and the financial and economic factors affecting it, through electronic information and presentations.

Our intranet site, The Hub, delivers a daily stream of Paragon-related business, culture and wellbeing news.

Performance conversations

Regular conversations take place between each employee and their manager to reflect on performance, set future objectives and agree development needs.


Sharesave and profit sharing

We operate a Sharesave share option scheme and a profit-sharing scheme, both of which enable eligible employees to benefit from the performance of the business.

1. Paragon Employee Survey 2023