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Sustainability is central to our long term success. It influences every aspect of our business from the markets we enter and the products we offer, to the support we give our customers and the culture that we nurture here at Paragon. We have a responsibility to use our influence and our resources wisely and we work diligently to support the communities in which we operate and protect the environment upon which we all depend.

Responsible Business Report

2021 Responsible Business Report

Sharing our progress on key environmental, social and governance issues.

Purpose and strategy

Helping our customers to achieve their ambitions is central to our success and this is what drives our purpose and our vision. Through our lending to landlords, property developers and small businesses, we help to meet the UK’s housing needs and enable businesses to thrive.

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Our purpose

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Our business and our customers

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Helping our customers

We want our customers to be confident that we will always consider their needs and act fairly and responsibly in our dealings with them.

Helping customers

Working better

Working better means building a strong team with exceptional skills, shared values and a passion to help our customers.

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Diversity and inclusion

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Learning and development

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Employee involvement

Employee involvement

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Supporting communities

We aim to be an energetic and valuable contributor to the communities in which we operate. Our commitment includes active involvement in a range of community volunteering and charity partnerships.

Charity giving

Caring for our environment

We measure how our actions affect the environment and work to reduce their impact.

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Renewable energy

We use 100% renewable energy at sites where we are the sole occupant and 84%+ of our total energy comes from renewable sources.

Green charter

Green Charter

We’re committed to energy conservation, low waste and recycling throughout our business and across all our sites.


Environmental management

We follow international standards for waste management at our local authority vehicle leasing and maintenance business.

Supply chain

Supply chain and procurement

We work with our suppliers to become more efficient in our use of resources and reduce our environmental impact.

Awards and accreditations