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Sustainability is central to our long term success. It influences every aspect of our business from the markets we enter and the products we offer, to the support we give our customers and the culture that we nurture here at Paragon. We have a responsibility to use our influence and our resources wisely and we work diligently to support the communities in which we operate and protect the environment upon which we all depend.

Responsible Business Report

2021 Responsible Business Report

Sharing our progress on key environmental, social and governance issues.

Sustainability landscape

During 2021, we worked to identify the topics which have the biggest impact on our business and our stakeholders.

Read more about our Sustainability landscape on page 8 of the 2021 Responsible Business Report

ESG Topics
Green bond

Green bond

Paragon was the first UK bank to successfully issue a Tier 2 Green Bond, applying the £150 million proceeds towards loans to incentivise landlords to mitigate the impact of climate change.


In 2020, the Board designated climate change as one of Paragon’s principal risks, ensuring climate issues are prioritised in our decision-making process.

We’ve also formed ESG and Climate Change teams as well as establishing a Sustainability Committee focused on driving improvements across our entire business.

ESG icons

Purpose and strategy

Helping our customers to achieve their ambitions is central to our success and this is what drives our purpose and our vision. Through our lending to landlords, property developers and small businesses, we help to meet the UK’s housing needs and enable businesses to thrive.

Purpose Icon

Our purpose

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Customer and business icon

Our business and our customers

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Helping our customers

We want our customers to be confident that we will always consider their needs and act fairly and responsibly in our dealings with them.

Helping customers

Building a stronger team

Working better means building a strong team with exceptional skills, shared values and a passion to help our customers.

Inclusivity icon

Diversity and inclusion

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Wellbeing icon


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Development icon

Learning and development

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Employee involvement

Employee engagement

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Contributing to communities

We aim to be an energetic and valuable contributor to the communities in which we operate. Our commitment includes active involvement in a range of community volunteering and charity partnerships.

Charity giving

Minimising our footprint

We support the UK’s ambition to reduce greenhouse gas emissions to net zero by 2050 and we are well progressed in formulating a roadmap to reduce both our own operational footprint as well as the greenhouse gas emissions of our financed assets.

Paragon head office

Minimising our footprint

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Housing with solar panels

Lending sustainably

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Doing business responsibly

We promote good practice on a range of important issues across Paragon, as well as within supplier and partner organisations.

Awards and accreditations

The Women Association Logo
Women in Finance logo
Living wage logo
Mindful employer logo
30 Percent Club logo
Disability Confident logo
Responsible Business Network logo
Prompt Payment logo
SBM logo
TCFD logo
LSEG logo