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Our ESG journey

Paragon has always been committed to doing the right thing for our stakeholders and the environment.  We’ve actively been taking steps towards a more inclusive and sustainable future for many years.

2023
  • Published our 2023 Responsible Business Report
  • Reduced our operational emissions by 42% compared to 2019
  • Met our target to employ 5% of our people in ‘Earn and Learn’ positions
  • 469 volunteering days
  • £45,000+ raised by employees for Newlife, our Charity of the Year
2022
Bankers for Net Zero

Joined Bankers for Net Zero

  • Committed to be net zero across our operational footprint by 2030
  • £75,000+ charitable contributions and money raised
  • 286 volunteering days
Platinum Investors in People

Awarded Platinum accreditation from Investors in People

2021
  • Published our inaugural Responsible Business Report
  • Launched our first Green Bond
  • Established our Sustainability Committee, ESG and Climate Risk teams
Death Notification Service

Joined the Death Notification Service

  • Completed a second cycle of annual e-learning for 100% of our employees on customer vulnerability
TCFD supporter

Became a TCFD supporter

2020
  • Donated over £157k to various charities
  • The Board designated Climate Change as a principal risk within the Group’s Risk Management Framework
Vulnerable Customer Working Group

Vulnerable Customer Working Group established to increase promotion of best practice Group-wide and review trends

Formed our EDI network

Formed our EDI network

2019
The Women’s Association

Commenced partnership with The Women’s Association

  • Launched Unconscious Bias e-learning
2018
Gender Pay Gap Report

Published our first Gender Pay Gap Report

Women Ahead logo

Joined Women Ahead cross-company mentoring programme

  • Introduced Diversity as a measure for senior management remuneration
2017
  • Anonymised CVs
  • Conducted our first annual Diversity survey
  • Formed our Customer Insight team
Wellbeing Support Team

Established our Wellbeing Support Team

2016
HM Treasury’s Women in Finance Charter

Signed up to HM Treasury’s Women in Finance Charter

UK Living Wage Employer

Accredited by the Living Wage Foundation as a UK Living Wage Employer

2015
  • Launched Equality and Diversity e-learning for employees
2007
FTSE4Good Index

Joined the FTSE4Good Index

2004
People Forum logo

Created our People Forum

2003
  • Started publishing our Corporate Social Responsibly section in our Annual Report
  • Published our Green Charter
2000
Charity Committee logo

Formation of our Charity Committee

1997
Charity Committee logo

Our accreditation under the “Investors in People” scheme began